Contact Us

How You Can Contact Us

Member Services
and General
Enquiries

1300 727 193
+61 7 3305 8833
(If calling from outside Australia)

24-Hour
Emergency
Helpline

Postal Address

Allianz Global Assistance OVHC
Locked Bag 3004,
Toowong QLD 4066

Street address:
74 High Street, Toowong QLD

If you have any feedback for us or require further explanation on any matter affecting your membership please visit our feedback and complaints page.

Email Us

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    Member Enquiries

    Log in to access our online member services. You can:

    • Update your details
    • Renew your policy
    • Order a membership card
    • File a claim

    Need help? Call us on 1300 727 193 or +61 7 3305 8833 (if calling from outside Australia)

    Medical Provider Enquiries

    Log in to:

    • Check member eligibility
    • Direct-bill through our web interface
    • Submit a direct-billing schedule
    • Download a standard direct-billing schedule

    Need help? Call us on 1800 884 526.


    If you are looking for Allianz Insurance, please call 13 1000 or visit Allianz Insurance

    Make a Claim

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