Customer Reviews

What our customers say

What do our customers think of Overseas Visitors Health Cover through Allianz Global Assistance?

Read what some of them have said about us.

“The health insurance service was as convenient as going to the supermarket with a debit card to me. The only difference compared to my example is I didn’t need money in my bank. I went to the doctor and later during payment, I just needed to show my health insurance card. I would strongly recommend to my prospective friends and family members who are trying or will come to Australia.”

– Arham, WA

“I was extremely sick and dreading going to a clinic in the cold weather, waiting around to be seen by a doctor and having to pay a $40 gap fee. With your service, the doctor came right to my house (convenient) and was polite, professional and well-prepared. He made a diagnosis rapidly and gave me a script for medication to treat the illness. My health insurance covered the whole visit so I didn’t have to pay anything. I was very satisfied.”

– Seydeh, QLD

“A great service. Rapid and efficient.’

– Caroline, VIC

“The reimbursement for medical costs is very fast and effective. The process is clear and transparent.”

– Hai, QLD

“User-friendly, customer satisfaction-oriented, cooperative, concerned, caring and open for advice.”

– Chih, VIC

“Direct billing is extremely convenient for me as I do not have much spare money. The service provided by the company is highly satisfactory.”

– Adrian, QLD

“Service was extremely fast and efficient. Had no trouble making the claim.”

– Ksenia, NSW

“The whole process was very smooth. Very well coordinated!”

– Nandini, VIC

“I spoke with Nathan at the call centre and he was very helpful, giving me all the answers I was looking for, as well as options for my problem.”

– Fabiana, QLD

“Easy claims, quick response, very good staff via phone.”

– Meilyne, NT

“Direct billing makes life much easier. The clinic I visited also did not need me to fill in loads of papers and documents. It was simple and quick.”

– Babak, VIC

“The service was friendly, prompt and efficient.”

– Bilal, QLD

“Great for people who need quick health service, especially coming from outside Australia.”

– Wan, SA

“Efficient services and great customer service.”

– Harriet, WA

“Easy to get covered. Quick to get money back.”

– Xi, QLD

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